Internal · Rundoo team

Instructional Design

Rundoo University

This is home for the learning that takes a new Rundoo client from "where do I even start" to ringing up their first sale without calling for help. Everything here is built to make the first week feel obvious, written in one consistent Rundoo voice so the brand that runs the demo is the same one that teaches the ropes.

Across the go-live journey Remote Testable Set Live Steady

Video pipeline

19 videos in the tracker, synced from the Video Content Tracker in Notion.

2Published
1In production
16Next up

Next up Adding a Customer · Jun 26, 2026

See the full pipeline

Self-serve learning

The content owners can reach on their own time, without picking up the phone.

Live now

Implementation Videos

The welcome series and short how-to walkthroughs that show owners the system one job at a time.

Open module

In progress

Step-by-Step Guides

Written walkthroughs that follow the job to be done, from receiving a vendor order to closing out the day.

Coming soon

In progress

In-App Help Center

Answers that live right inside Rundoo, exactly where the question comes up.

Coming soon

Guided training

The material the whole staff works through together to be ready on day one.

In progress

Role-Based Training

Lesson plans and practice exercises tuned to each job at the store, from the counter to the back office.

Coming soon

In progress

Quick-Reference Job Aids

One-page cheat sheets for the moments a clerk needs an answer fast, mid-rush and mid-sale.

Coming soon

In progress

Practice Sandbox Flows

Safe, guided exercises so staff can rehearse the real workflows before the first customer walks in.

Coming soon